How to Choose? 10 Ways to Evaluate Fleet Washing Companies

Posted by Skye Robinson | July 16, 2015 | Newsletter

There is so much going on in the trucking industry right now, and much of it challenging as this article on 15 things to watch for makes clear. Wouldn’t you as a fleet manager want to take some Checklistthings off of your plate to make room for the issues you’re going to soon face—or you’re facing already?

From driver shortages to economic uncertainty to increasing regulations, you have plenty to worry about. So what can you hand off to someone else to lighten your load? Fleet washing for sure!

If you’re ready to outsource this necessary task and you’re in the market for a fleet washing business to take it over, you might be stymied about how to choose the best one. Here’s help. We’ve been doing this for a while, and we offer 10 considerations for you to use when evaluating potential service providers, based on our years in the industry:

  1. Experience: How long has the fleet washing business been around? What kinds of vehicles do they typically wash? What is their reputation in the industry? What does their website look like?
  2. Service: Call the fleet cleaning company with some questions and see what kind of reception you get. Are they friendly and helpful? Or do they act bothered? Do they answer your questions intelligently? Do they even answer the phone?
  3. References: Look for customer reviews and testimonials on the company’s website. If you can’t find them there, ask for references. And then follow up and call the contacts you’re given.
  4. Size: By size, we mean the size of your fleet and your vehicles. If you have big rigs, make sure the fleet cleaning service is up to the task. And if you have a big fleet, make sure they have the bandwidth to keep up with your needs. This also applies if you have special needs. You want to know upfront that the vendor can handle them.
  5. Equipment: What kind of equipment does the fleet washing company use? Is it specially designed for the purpose? And how clean is it? If they can’t keep their own equipment clean, you might not want to trust them with yours!
  6. Training: What kind of training does the fleet cleaning company provide to their employees? You only want people who know how to properly do their jobs to be cleaning your rigs. Improperly trained employees might damage expensive equipment and vehicle parts.
  7. Environmental concerns: What kinds of cleaning products does the fleet cleaning company use? Biodegradable detergents and surfactants will reduce the environmental impact of your fleet washing.
  8. Water reclamation: Does the company reclaim the water and process it properly? Many companies scoop up the water, but then dispose of it without the proper permits. Ask to see your fleet washing vendor’s wastewater permit.
  9. Additional cleaning services: Consider what other kinds of fleet cleaning you might need and make sure those needs are covered. That might include truck tanks or cab interiors, for example.
  10. Price: Are you wondering why price is the last item on the list? That’s intentional. We put it there because some fleet managers are tempted to make pricing the number one concern when shopping for a truck washing service—and it shouldn’t be. When you consider that a clean truck decreases the likelihood of an inspection and protects your brand, you realize going the cheapest route is not the smartest choice. When it comes to fleet cleaning, you really do get what you pay for. So pay enough to make the outsourcing worthwhile in the first place.

Choosing to outsource the fleet cleaning is a big deal. Take your time to shop around and find the vendor that’s the best fit for you, by taking these 10 considerations into account.

 

Stress Relief for Fleet Managers
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A new bill would allow licensed drivers as young as 18 years old to drive across state lines. Although this could help to relieve the trucker shortage, there are concerns about safety with drivers that young. Read more…

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